You have WordPress development needs. WordPress upgrades, plugin and backup issues. Technical stuff you really don’t want to care about. No problem – we’ve got you covered.

WordPress support & updates from just R450 per month.

View Plans

Benefits

Get total peace of mind. Benefit from all of these great features

Get your fix

We fix all the coding errors, bugs and development tweaks you need on your WordPress website. Boom! You now have a developer. *

Get fixes often

5 small development fixes or content update jobs monthly. These are 30 minute fixes and tweaks to your WordPress website.*

Always up to date

Pro-active upgrades to WordPress core and all plugins. Ensuring your website files are always up to date with the latest versions.

Your backup plan

Daily offsite backups of your entire WordPress website. (this includes all core files, themes, plugins, uploads and database)

 

Get secured

Added Security Plugin to harden your WordPress installation and prevent unwanted intrusions from hackers and spambots.

Uptime Monitoring

We will be the first to know if your website goes down and we will proactively ensure it is up again as quickly as possible. *

SEO Analysis

A powerful SEO analysis without the extra costs. Use the information as a tool to better search engine rankings. *

Learn How

Access to our WordPress Training Videos and User Manual to help you learn how to edit your content like a pro.

 

* These features are only available on the Professional Plan

 

Pricing

Simple, affordable pricing to bring you the best value and total peace of mind.

Standard
R450
per month
  • Proactive WordPress upgrades
  • Proactive plugin upgrades
  • Secure offsite backups
  • Monthly security scan
  • Added website security
  • Video Training Manual
Professional
R750
per month
  • 5 small development fixes or content update jobs monthly.*
  • Detailed notes for every job
  • 12 hour Email support
  • 24 hour turnaround
  • Added Security
  • Video Training Manual
  • Uptime Monitoring
  • Search Engine Ranking Tracking
  • Developer site check and review
  • Proactive WordPress upgrades
  • Proactive plugin upgrades
  • Secure offsite backups
  • Monthly security scan

 

 

pick-this

Questions

Still not sure if WP Help is for you...

Will you support more than one WordPress website?

We will support as many WordPress websites as you would like but bear in mind that each website needs to be on its own plan

Will you create a new website for me?

No, our service is specifically directed at clients with existing WordPress websites. We can however happily refer you to excellent WordPress design companies.

Do I have to commit to a long term contract?

No, our WordPress Help service runs on a month to month basis. You can cancel at any time, but with your new found peace of mind, why would you want to?

What are the limits to the help you will offer?

Our aim is to always ensure that every one of our clients is completely happy and so that is why we only take on small development jobs, fixes and tweaks. If your job can fit into 30 minutes, we’ll get it sorted. Bigger projects that require more time and more work are not part of our offering.

Who will be working on my website?

You will be dealing with Graham or Fred for starters and you may find some more happy faces along the way as our team grows. We are real people that value your privacy and trust.

Hold on, stop the bus! Surely you can't offer unlimited support?

We are a pretty fair bunch of guys and we have found our clients to be fair too. We support a reasonable amount of jobs for each client, but we will let you know if you’re pushing the limits 😉

What does your 12 hour support entail?

We are available during 8:00 to 20:00, Monday to Friday. We don’t work on weekends because we have lives, but we will keep an eye out for any super urgent jobs.

How long does it take to complete a job?

We strive to complete each job on the same business day. Jobs posted over weekends will be tackled first thing on Monday morning.

Do you have a reseller programme for web agencies?

Unfortunately we don’t have a reseller programme. However you are welcome to sign each of your client websites up to one of our plans and we will deal directly with you instead of your clients. We will bill you and you can bill your clients the amount you see fit.

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